Freshairjunkie Privacy Policy

Our commitment to you:

Freshairjunkie respects the privacy of our customers. As a result we will not give, sell, lease or loan any personal information which you have given to us to any third party company, individual or organisation.


Any information you give to Freshairjunkie at our store, over the phone and online, will be held with the utmost care and security and will not be used in ways to which you have not consented.

Your Account information:

Freshairjunkie is committed to keeping customer information confidential and using it solely for the purpose of serving you better. In order for us to provide the best possible level of service, we need to gather certain information.

When you set up an Internet account with us, we will ask you for some relevant information, including:

Your name
Email address
Mailing address
Phone number
Delivery address

This information allows us to provide you with a personalised service and correspond with you individually as required. It will also help us to maintain your account and alert you to new products, special offers and services, which are suited to you, as they become available.

This may take the form of notifying you by email of special promotions in store and on our website, however, this will only be done with your complete consent.

Accuracy of Information:

We try to keep our information accurate and up to date. Once you have registered online with Freshairjunkie you can check your account information by visiting our website and logging-in. By accessing "My Account" you can view your stored information and make any changes as necessary.

Payment Details:

Your payment details, credit card numbers etc. are used by our Secure Payment Provider to process your transaction only. Freshairjunkie has no access to this information.

Cookies:

EU legislation requires all websites to declare the use of cookies on their website. Our website uses several cookies for tracking purposes.

Google Analytics cookies are used to help Google track usage of our website. We use this analytics information to compile data on key pages, key words in search terms and to gain a better understanding of the usage of our website. This cookie does not collect any personal information.

We use EKM Powershop (our Web Hosting service) cookies to assign a unique identification to your computer and store the details on your hard drive via a facility in your web browser. The cookie does not contain any personally identifying information but allows our website to recognize you each time you return to the Freshairjunkie website to improve your shopping experience.

Your rights:

In addition to the company's safeguards your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary.

It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies?

Policy Changes:

Any changes to this policy will be posted here.