Freshairjunkie Privacy Policy and the General Data Protection Regulation (GDPR)

This privacy policy sets out how Freshairjunkie uses and protects any information that you give Freshairjunkie when you use this website.

Freshairjunkie is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy has been amended in light of the GDPR and is dated May 2018.


We have been considering the impact of the new GDPR requirements for over 6 months, and have undertaken training to understand what the new regulation means for us.

Information that we hold

When you place an order with us, this is regarded as a positive opt-in by you to our using this personal data, this may include:

This is our lawful basis for processing personal data. We hold this data for 6 years from your order.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Rarely, one of the products that we sell may need to be returned to the manufacturer for replacement or repair. If this occurs, we may pass your contact details to the manufacturer to help with the replacement or repair.

We hold your data for 5 years from the last order that you made.

You have a right to ask us to delete all personal data on your request.


We are committed to ensuring that your information is secure while we process and store it. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

International orders

Where international orders are placed, the lead protection supervisory authority is the UK, where Freshairjunkie is incorporated.

Contact us:

Freshairjunkie Limited

Company number: 08564422

Registered office address: The Nook, Weeping Cross Bodicote, Banbury, Oxfordshire, OX15 4ED

Accuracy of Information:

We try to keep our information accurate and up to date. Once you have registered online with Freshairjunkie you can check your account information by visiting our website and logging-in. By accessing "My Account" you can view your stored information and make any changes as necessary.

Payment Details:

Your payment details, credit card numbers etc. are used by our Secure Payment Providers, Amazon and Paypal to process your transaction only.
Freshairjunkie has NO access to this information.

Policy Changes:

Any changes to this policy will be posted here.