At FreshAirJunkie we understand that when you order a product you want it to arrive as soon as possible and with the minimum of fuss, so when an order is received by us, we promise to try our best to dispatch it within 24 hours (Monday to Friday).
Orders received on a Saturday or Sunday will be packed on the day and dispatched on the following Monday.
To cut costs for our customers, we dispatch all items via a Royal Mail 48 hour Tracked service. The estimated delivery time for 2nd Class is delivery by the 3rd working day after posting. Whilst Royal Mail state that most items will be delivered within these time frames it can occasionally take up to 15 days.
Unfortunately once the items are with Royal Mail we lose any influence and control over their delivery.
We ask all customers to be patient when waiting for their products to arrive. If for some reason you have not received your product within a reasonable length of time then please don't hesitate to contact us at: firstname.lastname@example.org so we can look into it for you.
Please note, if your parcel arrives opened, or damaged, please check the contents before accepting delivery. Any problems should be noted with the delivery person, or parcels should be refused, Once you accept delivery, we are unable to make a claim to Royal Mail for loss.
If you require a purchased item to arrive quickly we recommend you choose our Expedited Parcelforce 24 option.
UK Standard Mainland Shipping (excluding Highlands and Islands)
Free Royal Mail 48 hour service - All Orders up to 3kg
Over 3kg, but under 7Kg is £3.99, and above 7 Kg is £12.99
£5.99 Parcelforce 48 (Only applies to Week days. This does NOT include Saturday delivery!)
£6.99 Parcelforce 24 (Only applies to Week Days for orders received before 12.30pm. This does NOT include Saturday delivery!)
Channel Islands, Isle of Man, Northern Ireland, Scottish Highlands/Islands and BFPO
Free Royal Mail 48 hour Service - All Orders under 2kg
Orders over 2kg, please check before ordering
International Shipping charges apply to all items under 2Kg
Royal Mail International Tracked and Signed £29.99
Please note, we can only offer International Shipment to EU countries, for items under 2kg.
*********** Please note, all expedited orders will be sent using the selected carrier method. Unfortunately, during these difficult times, Royal Mail and Parcelforce cannot guarantee delivery times, especially next day. They still however charge us for the additional service, and we still process the same day and dispatch the same day. we can therefore not refund any expedited order costs, if delivery times are missed, until their services return to normal. Sorry for the inconvenience. *************